Last updated July 2026
These terms are an agreement between you and Thunder Haus Solutions governing your use of AI Customer Support Platform. By accessing or using the service you agree to them.
The service lets a business manage customer conversations across connected messaging channels. You are responsible for the accounts and channels you connect, for complying with the terms of each messaging platform (including Meta's Platform Terms and Developer Policies, and Telegram's bot terms), for the content you send, and for having a lawful basis to process the customer data you bring into the service.
You may not use the service to send spam, unlawful, or abusive content, to violate a messaging platform's policies, or to attempt to access another tenant's data.
Automatic replies are generated from the information you provide and can be wrong or incomplete. You remain responsible for what is sent from your account. Review the assistant's configuration before enabling automatic replies, and do not rely on it for advice that requires a qualified professional.
Fees, if any, are as agreed separately in writing with you.
You retain ownership of your data. Handling of personal data is described in our Privacy Policy. You can export your data, and delete your workspace, from the dashboard at any time.
You may stop using the service and delete your workspace at any time. We may suspend or terminate an account that breaches these terms.
The service is provided "as is" without warranties of any kind. We do not guarantee uninterrupted availability, and third-party messaging platforms may change or restrict their APIs at any time.
To the fullest extent permitted by law, we are not liable for indirect, incidental or consequential damages, or for lost profits or data, arising from use of the service.
These terms are governed by the laws of Jordan, and the courts of that jurisdiction have exclusive jurisdiction over any dispute.
We may update these terms; material changes will be communicated to the email address on the account.
dev@thunder-haus.com.
Contact: dev@thunder-haus.com · Last updated July 2026